· Marcel Hahn · Events

19th FVI Expert Breakfast

Rethinking Spare Parts Supply

19th FVI Expert Breakfast

Announcement

Machine downtimes, discontinued components, and complex supply chains – spare parts supply is one of the biggest challenges for manufacturing companies. But there are innovative approaches to enable greater transparency, better availability, and efficient procurement.

At the 19th FVI Expert Breakfast, we’ll show how smart platform solutions and the circular economy can revolutionize spare parts supply. 💡

📅 When? Friday, March 21, 2025, 09:30 – 10:30 AM
🌍 Where? Online – live & interactive

👥 Moderation & Hosts:
🎤 Marcel Hahn – Expert in Digital Transformation & Moderator
🎤 Jens Reissenweber – Expert in Efficient Production & Moderator

🚀 Our Experts:
➡️ Marcel Bytom – Head of Customer Management, SparePartsNow
➡️ Benedikt Moser – Co-Founder, SparePartsNow

🎯 What can you expect?
We discuss how new platform solutions and collaboration in the spare parts market can make a real difference:

✅ One-stop shop for machine spare parts – Efficient procurement & maximum availability
✅ Circular economy in practice – Why retrofit is often the better alternative
✅ Supplier reduction & purchasing efficiency – Less effort, more transparency
✅ AI-supported spare part search – Photo scan & smart platforms as future solutions

📌 Special highlight:
Learn how the platform SparePartsNow is already bringing more transparency to the market with over 30 partners – and aims to grow to 100 partners by the end of 2025.

Fri, March 21, 2025 09:30 - 10:30 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

We look forward to your participation in the event!

Summary

  • Introduction and Presentation:
    Benedikt and Marcel Bytom introduced themselves and their company SparePartsNow. Benedikt explained that they’ve been in the market since October 2022 and specialize in the fast delivery of spare parts. Marcel Bytom added that they also operate in the refurbished parts sector.

    • Company Introduction: Benedikt Moser and Marcel Bytom introduced themselves as co-founders and responsible for partner/supplier management and customer service at SparePartsNow. They explained the company has been active since October 2022 and focuses on fast spare parts delivery.
    • Business Model: Benedikt explained that SparePartsNow brings the Amazon concept to the industrial spare parts market to ensure fast and transparent delivery. Marcel Bytom added that they also deal in refurbished parts to ensure availability for older machines.

  • Circular Economy and Refurbished Parts:
    Marcel Bytom explained the importance of the circular economy and the challenges in procuring parts for older machines. He emphasized that SparePartsNow aims to bring unprecedented transparency to the market and already has over 30 refurbishment companies online.

    • Challenges: Marcel Bytom explained that sourcing parts for older machines is often difficult since many are no longer available new. He emphasized the role of the circular economy in overcoming these challenges.
    • Transparency: Marcel highlighted that SparePartsNow brings a new level of transparency to the market by listing over 30 refurbishment companies online, aiming to grow to around 100 by year’s end.
    • Refurbishment: Marcel explained that SparePartsNow focuses on offering refurbished parts to increase availability while reducing costs and resource consumption.

  • Interactive Discussion and Q&A:
    Marcel Hahn and Jens moderated the discussion and addressed participants’ questions. The event was intentionally interactive to encourage engagement and exchange.

  • Spare Parts Supply and Trends:
    Jens and Marcel Bytom discussed current trends in spare parts supply. They stressed the importance of fast availability and the challenges in procurement.

    • Fast Availability: Jens and Marcel emphasized the importance of quick access to parts, especially in emergencies to minimize downtime.
    • Procurement: They discussed the challenges in sourcing parts, especially for older machines, and how SparePartsNow addresses them through a broad network and fast delivery.

  • Target Group and Service:
    Marcel Bytom explained that SparePartsNow serves a wide range of customers, from small companies to large corporations. He noted they don’t keep parts specifically for individual customers but aim to have as many parts available as possible.

    • Wide Target Group: Marcel explained that SparePartsNow serves everything from small companies to major corporations, aiming for maximum part availability.
    • No Stockpiling: He emphasized they do not stock parts specifically for individual clients but focus on offering a broad range to meet diverse needs.

  • International Scaling:
    Benedikt explained that SparePartsNow operates across Europe and has also fulfilled orders in the USA, Dubai, and Argentina. He emphasized their ongoing efforts to grow their supplier and customer base internationally.

    • European Operations: Benedikt explained SparePartsNow is active throughout Europe, serving customers across multiple countries.
    • International Orders: He noted they’ve also completed orders in the USA, Dubai, and Argentina, underlining the importance of international expansion.
    • Supplier and Customer Network: Benedikt emphasized they continue to grow their international supplier and customer base to ensure even broader spare parts availability.

  • Spare Part Identification:
    Benedikt and Marcel Bytom discussed the challenges in identifying the correct spare parts and explained they are working on several solutions, including nameplate recognition and leveraging network effects.

    • Challenges: Benedikt and Marcel explained that identifying the correct spare parts is particularly tricky with older machines and complex components.
    • Nameplate Recognition: They mentioned developing solutions for nameplate recognition to simplify and speed up identification.
    • Network Effects: Marcel stressed the importance of leveraging network effects by tapping into a wide network of suppliers and partners to enhance availability and identification.

  • Supplier Management and OEM Strategy:
    Benedikt clarified that SparePartsNow will not offer its own parts but will continue to work with partners specialized in design and production. He emphasized their focus on e-commerce and logistics strengths.

    • No In-house Production: Benedikt clarified SparePartsNow won’t produce its own parts but will partner with specialized manufacturers.
    • Focus on Core Strengths: He emphasized that SparePartsNow focuses on its strengths in e-commerce and logistics to ensure efficient, rapid spare parts delivery.
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