Solution: Hahn PRO ADAM

The Digital Colleague for Operational Intelligence

ADAM is the AI platform that secures valuable experiential knowledge and makes it available on demand. Actively counter demographic change and skills shortages.

Hahn PRO ADAM Platform Interface

Operative Intelligence instead of Complexity

It is the answer to 'Simplify your Digital Transformation'. Instead of rigid IT systems, we create an environment where your employees' knowledge flows and data becomes usable. We secure your most valuable asset and make complexity easily manageable.

AI-Supported Knowledge Capture

ADAM agents guide technicians through reporting and feedback processes, capturing valuable "Why" and "How" knowledge via voice.

Central Knowledge Platform

All information – from technical data to captured experience – flows into the digital lifecycle log of every asset.

Knowledge on Demand

Your team can ask ADAM like an experienced colleague: "What was the problem with Asset X last week?" and receive a well-founded answer immediately.

The Problem: The Double Sovereignty Trap

Your most valuable capital – knowledge and data – is acutely endangered.

1. The Internal Trap: Knowledge Loss

Expert knowledge leaves the company (retirement) or is trapped in "Shadow IT" (Excel, WhatsApp). It is inaccessible to new employees.

2. The External Trap: Data Lock-in

Critical data is stuck in silos (ERP trap, SCADA trap). Manual processes and lack of access block innovation and efficiency.

Play 1: Free Knowledge with 'Hey ADAM'

We transform implicit knowledge into structured corporate capital – via the simplest interface in the world: Voice.

The Formula for the Self-Learning System

Report (Input)
+
Solution (Context)
+
Feedback (Training)
=
No More Knowledge Loss
(Result)

ADAM is not a one-way street. We link the three phases into an intelligent cycle. Every interaction feeds the system – what an expert solves today, the whole team knows tomorrow thanks to ADAM.

From Shout to Perfect Ticket: How the ADAM Reporting Assistant Works

No more complicated forms and incomplete error messages. With ADAM, your team reports malfunctions as easily as a voice message to a colleague – in their own native language and without fear of typos.

The example shows how a vague report ("Pump failed") becomes a precise ticket through an intelligent dialogue:

  • Intuitive Capture: The employee simply speaks or writes. ADAM understands colloquialism and dialect.
  • Guided Identification: Instead of cryptic asset numbers, ADAM offers an intelligent search. Through targeted questions (e.g., about the location) and clickable selection options, the correct asset is immediately identified in the system.
  • Context over Text Walls: ADAM knows what information is missing. Based on the selected asset, it automatically asks the right follow-up questions (e.g., about noises or production stoppage).
  • Automatic Refinement: The highlight happens in the background. ADAM recognizes from the context ("Production stopped") that it is an emergency and fills in technical data fields like priority, notification class, and category fully automatically.

The result: In less than a minute, a fully categorized ticket is created in the target system (e.g., SAP PM), ready for immediate maintenance action.

From 'Clueless in front of the machine' to Immediate Solution: How the ADAM Solution Assistant Works

When a machine is down, every minute counts. Instead of looking through files for hours or calling colleagues, your technician simply asks ADAM. The assistant acts as the 'collective memory' of your company – available at any time and deeply integrated technically.

The example shows how ADAM helps with a recurring problem on the saw splitter:

  • Deep Search & RAG (Retrieval Augmented Generation): ADAM doesn't just search for keywords. It 'reads' and understands content from manuals, maintenance reports, and historical tickets. It intelligently links this information (Knowledge Graph) to recognize connections that a simple search would miss.
  • The End of the 'Didn't we have this before?' Problem: Upon the technician's question, ADAM searches the entire history of the asset (and comparable models). It recognizes patterns – in the example, the recurring blockage by wood wedges – and provides the decisive hint that a new employee wouldn't know.
  • Synthesis instead of Document Chaos: Instead of throwing 50 PDFs at the technician's feet, ADAM synthesizes the solution. It summarizes the measures ("Remove wood wedge, check rollers, use WD-40") and delivers directly actionable instructions.
  • 360° Diagnosis (Sensors & Anomalies): ADAM connects historical knowledge with current live data. It proactively asks about vibrations or noises and can compare these with known anomaly patterns to narrow down the cause even faster.

The Result: Expert knowledge is no longer trapped in the heads of individual employees but is immediately available to every technician. The repair time (MTTR) drops drastically, and errors are fixed sustainably instead of just patched.

From Monologue to Perfect Report: How the ADAM Feedback Assistant Works

After the repair, no one wants to do paperwork. Often details are missing at the end, or times are just estimated. ADAM changes this radically: The technician simply tells what he did – including travel to and from, material consumption, and personal assessment.

The example shows a coffee machine maintenance, how ADAM distills a clean report from a long, unstructured speech monologue:

  • Structure from Chaos: The technician mixes travel times, technical measures, material consumption, and organizational criticism in his narrative. ADAM listens, sorts the information, and assigns it to the correct categories.
  • Intelligent Accounting: ADAM not only understands text, it calculates. It automatically adds the arrival (30 min.), the work (45 min.), and the departure (30 min.) to the correct total time of 1 hr. 45 min. The '150ml descaler' is also booked as material consumption without manual typing.
  • Solution vs. Dead End: ADAM distinguishes between what technically led to the solution (descaling, rinsing) and the context (complaint about missing autonomous maintenance). The former lands in the knowledge base for the future, the latter as an important note in the report for management.
  • Automatic Scheduling: From the side note 'Next DGUV inspection end of 2026', ADAM immediately creates the corresponding entry for predictive maintenance planning.

The Result: The order is completed not only technically but also administratively in seconds. Working hours are correctly booked, material is recorded, and experience knowledge is secured – without the technician having to open a single form.

Go to Asset Intelligence

The Heart of ADAM

The Core: The Digital Lifecycle Log

From Data Graveyard to Living Knowledge Store

From Data Graveyard to Living Knowledge Store

ADAM bundles all information asset-centrically. The system links technical documents, IoT data, and above all, the captured human experiential knowledge (from Play 1) into a complete picture. Thus, a simple report becomes valuable learning content.

Asset Structure & Master Data

Clearly structured hierarchy of all your assets and their core data.

Live Data & Sensors

Connection of IoT data to link real-time conditions with experiential knowledge.

Documents & History

Manuals, maintenance logs, and captured voice solutions – all in one place.

Play 2: Free Data with Flow Studio

Give your subject-matter experts superpowers.

The triad of Reporting, Solving, and Feedback is just the beginning. Thanks to the flexibility of Flow Studio, our customers also use ADAM for:

  • Quality Assurance: Document defects via photo & voice.
  • Occupational Safety: Report near-misses immediately.
  • Internal Logistics: Order material replenishment by voice command.

Give your subject-matter experts superpowers.

Integration instead of Isolation

Flow Studio is your no-code data hub. Your experts independently connect what belongs together: SAP, SCADA, IoT sensors, and the Digital Lifecycle Log.

Automation instead of "Excel Typing"

Automate processes that currently run manually in Excel. From automated ticket creation (based on machine data) to complex PPA billing.

Domain-Specific instead of Complicated

Other no-code tools are for IT pros. Our Flow Studio is for subject-matter experts. We encapsulate complexity so you can focus on the 7 building blocks relevant to *your* process.

Go to Flow Studio

Your Strategic Advantage

Why ADAM?

Automate Knowledge Transfer

Digitize the implicit knowledge of your experts before they retire. New employees become productive faster.

Increase Efficiency

Reduce search times and accelerate troubleshooting by handing over administrative tasks to AI agents.

Counter Skills Shortage

ADAM scales the knowledge of a few experts to the entire team and makes your company more resilient to personnel bottlenecks.

Detailed Insights for Your Stakeholders

All the information you need for a well-founded decision.

Deep Dive for IT Managers

Details on architecture, data security, on-premise options, and SAP integration.

Info for Works Council & Employees

Clear arguments on how ADAM facilitates work, secures jobs, and ensures no surveillance takes place.

Checklist: Knowledge Gaps

Quantify your risk: Use our checklist to self-analyze knowledge gaps and their costs.

Your Independence is Our DNA

We fight lock-in; we don't create a new one.

True Data Sovereignty (No Lock-in)

You decide where ADAM runs: On-Premise in your data center, in your Private Cloud (Azure, AWS), or with us. You retain full control.

Ultimate Protection

For Enterprise customers, we offer a 'Source-Available License'. This gives you ultimate investment security and independence.

Validated Innovation (Research)

ADAM is validated in BMBF/BMWK projects (SMiLE, GRIPSS-X, Wind-X). You are not buying an idea, but a future-proof, tested platform.

ADAM in Action: From Problem to Solution

Scenario 1: The Incomplete Fault Report

Before: "Machine broken" in SAP. The technician goes out, has the wrong tool, and has to drive twice.
After: "Hey ADAM" asks specific questions via voice ("Do you see smoke?"). The ticket is qualified, the technician solves the problem on the first trip.

Scenario 2: The Expert Retires

Before: A rare error occurs, only colleague Klaus (retired) knew the trick. The asset is down for 4 hours.
After: A new technician reports the error. ADAM finds an old voice log from Klaus in the DLL and suggests the solution. Downtime: 30 minutes.

Regain Your Sovereignty

See in a personal demo how the "Hey ADAM" Assistant secures your knowledge and Flow Studio automates your processes. End the sovereignty trap.