FVI experts' breakfast

07. FVI Expert Breakfast

Part 2 of LLMs in Maintenance, Resolution of the Use Case Competition

Friday, September 6, 2024

Key Takeaways

Topic: "License to AI" – The best GenAI Use Cases from practice (awarded!).

In this session, no theoretical slides were shown, but real community ideas were awarded and discussed. Marcel Hahn, Jens Reißenweber, and an expert jury (including Prof. Brumbi) evaluated where AI has the greatest leverage.

  • 1st Place: The "Holy Grail" of Troubleshooting (Theresa Löffler): The winning idea combines historical fault data (What was broken before?) with current machine data (What does the sensor measure now?) and manuals (What does the manufacturer say?).
  • 2nd Place: Knowledge Retention "On the Fly" (Peter Mühl): The problem: Experienced colleagues retire, their knowledge is gone. The solution: An AI that not only reads documents but also transcribes spoken notes ("I tapped here once, sounded strange") and incorporates them into the knowledge base.
  • 2nd Place (shared): Data Hygiene in SAP (Tobias Öler): A classic. 19,000 material numbers in SAP, all named differently ("Ball Bearing", "Bearing_Ball", "BB_123"). The idea: An LLM scans the free text fields and categorizes the parts automatically according to E-Class standard.
  • The skeptical view (Prof. Steinhübel & Wim Vancauwenberghe): Besides AI, it was also about Asset Performance Management and sustainability.

Classification: The community builds our roadmap

The community has ordered exactly the features that ADAM delivers:

  • Validation by the market: When the community calls for a solution that combines "manuals + sensor data + history" (Theresa Löffler's idea), we know: ADAM solves a real problem, not an imagined need.
  • The "fear barrier" falls: The discussions show that the apprehension towards AI is decreasing. People don't want abstract "Predictive Maintenance" miracles, they want pragmatic help with master data and troubleshooting. -> Our approach "Simplify your digital Transformation" hits the mark.
  • Sustainability through data: Wim's appeal for benchmarking fits perfectly. ADAM provides the data basis to participate in such benchmarks and not only claim sustainability but also prove it.

Conclusion: Maintenance is ready for the next step. It no longer waits for "the big hit" from SAP but looks for agile, intelligent helpers like ADAM.